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Thread: Surface Pro 2 wont turn on or wake up

  1. #11
    Junior Member Ginger's Avatar
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    Yeah, I've done all the firmware updates, and Ill look at the thread, thanks for all your help

  2. #12
    Junior Member DAGenao's Avatar
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    I had the same problem with my Surface Pro 2. It worked beautifully for 3 weeks, and then it wouldn't power on. I tried holding down the power button several times (10 secs or more), but no luck. I followed Jeff Roach's advice 3 times (see his post above), and on the third time it worked. I'm glad it's working again, but we shouldn't have to go through all this hassle. This being said, the design concept of the Surface Pro is great. Other tablet makers have tried to copy Apple, but Microsoft's approach is totally different. But if Microsoft wants to increase sales and be competitive, it'll need to fix this problem. It shouldn't be this complicated.

  3. #13
    Member Dahnark's Avatar
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    I have this problem too if it is sleep. I only can wake up it when I press volumen up + power button.

    Any way to solve this?
    Using Tapatalk

  4. #14
    Senior Member revmike's Avatar
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    It only appears to be a problem for some, I haven't experienced it, and would gather that I'm not the only one.

  5. #15
    Senior Member drolem's Avatar
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    Quote Originally Posted by Dahnark View Post
    I have this problem too if it is sleep. I only can wake up it when I press volume up + power button.

    Any way to solve this?
    Try connecting AC power first, wait about 30 seconds or so, and then press PWR.

    Do you have a keyboard connected when that happens?

  6. #16
    Junior Member hhbrandt's Avatar
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    Thanx - this did the trick for me.

  7. #17
    Jas
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    Junior Member Jas's Avatar
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    After reading a few posts from Ginger , I was beginning to think it was only with surface pro 2 in aus! And we dont even have a Microsoft store here in Aus

    Thanks so much jnjroach!
    jnjroach likes this.

 

 
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