Solved 0x80073cf6 in Windows 10 store

Discussion in 'Windows 10 Forum' started by Plantje, Jun 17, 2016.

  1. Plantje

    Plantje Member

    Joined:
    Jan 9, 2016
    Messages:
    310
    Likes Received:
    19
    Trophy Points:
    18
    Location:
    Zwolle, The Netherlands
    My Device:
    Surface 3 (Atom)
    On my Surface 3 I get an 0x80073cf6 error when trying to install the update of the OneDrive app.

    I have tried the following:

    • wsreset
    • sfc /scannow
    • Dism /Online /Cleanup-Image /RestoreHealth
    • net stop wuauserv
      rename c:\windows\SoftwareDistribution softwaredistribution.old
      net start wuauserv
    • Shut down Security software and Firewall and try again
    • Tried uninstalling it, but it is not possible to uninstall either
    • Ran in powershell with administrator rights: Remove-AppxPackage -package microsoft.microsoftskydrive_8wekyb3d8bbwe. Which returns an error 0x80073CFA
    • In the app list the app shows as "Unavailable" and I get the aforementioned error message when trying to delete the app.
    • Created the folder AUInstallAgent in C:\Windows
    • Created the folder “AppReadiness” inside C:\Windows
    The app cannot be started either.


    Nothing works. Help is appreciated! Last time I had this issue on my dauhter's tablet I had to refresh the whole Windows installation. I hope to prevent that on my own tablet.
     
  2. sharpuser

    sharpuser Super Moderator Staff Member

    Joined:
    Aug 20, 2013
    Messages:
    2,852
    Likes Received:
    1,030
    Trophy Points:
    113
    Location:
    Pacific Northwest & China
    My Device:
    Surface Book
  3. Plantje

    Plantje Member

    Joined:
    Jan 9, 2016
    Messages:
    310
    Likes Received:
    19
    Trophy Points:
    18
    Location:
    Zwolle, The Netherlands
    My Device:
    Surface 3 (Atom)
    Thanks for your reply. Yes, I have been using Microsoft OneDrive (and Skydrive before that) for years now. It all works perfect; that's not an issue. The issue is just the app. On my daughter's laptop I had this error message with a few other apps. This just happens to be the OneDrive app and I am lucky that it is not happening (yet) with a more important app!

    All the "solutions" that I have tried so far were solutions that I've found on other websites after searching the web.
     
  4. Plantje

    Plantje Member

    Joined:
    Jan 9, 2016
    Messages:
    310
    Likes Received:
    19
    Trophy Points:
    18
    Location:
    Zwolle, The Netherlands
    My Device:
    Surface 3 (Atom)
    This seems to be an issue that more users are encountering. And Microsoft support is not really helping.
    However, in my case I have found a solution.
    Check it out
     

Share This Page

Search tags for this page
0x80073cf6 app update surface 4
,

0x80073cf6 windows 10

,
0x80073cf6 windows 10 store
,
0x80073cf6 windows store
,
windows 10 store 0x80073cf6
,
windows 10 store error 0x80073cf6
,
windows store error 0x80073cf6 windows 10