8.1 Recovery image...

Discussion in 'Surface 3 (Atom)' started by kmfurdm, Aug 13, 2015.

  1. kmfurdm

    kmfurdm New Member

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    Does anybody have the downloadable recovery image for the Surface 3 laying around? Windows 8.1.

    I've been trying for weeks with MS to get it due to it only giving me a blank page when I try to download it with no resolution.

    I can create a share if anyone would be so kind. 150/150 connection so it shouldn't take too long.

    Thanks!
     
  2. malberttoo

    malberttoo Super Moderator Staff Member

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    You aren't able to get it from here?

    http://www.microsoft.com/surface/en...ervice-and-recovery/downloadablerecoveryimage
     
  3. kmfurdm

    kmfurdm New Member

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  4. malberttoo

    malberttoo Super Moderator Staff Member

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    Ok well I hate to dredge through the obvious, but.... tried a different browser? Different machine?
     
  5. kmfurdm

    kmfurdm New Member

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    :)

    Three ISPs. 5 machines. 4 OSs. 5 different browsers. DNS modifications.

    MS acknowledged it's some issue on their end but two weeks later they haven't corrected it.
     
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  6. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    What country?
     
  7. kmfurdm

    kmfurdm New Member

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    US
     
  8. jnjroach

    jnjroach Administrator Staff Member

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    It is downloading very slowly but it is working for me in the US, I needed to enter my serial number to start the download.
     
  9. kmfurdm

    kmfurdm New Member

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    The fun part is that if I use a SP3 serial number, I can download an image. If I use my S3 serial number, I cannot. And since a SP3 image won't do me much good I can only find it amusing. MS said it's something on their end, but I'm getting slightly impatient.
     
  10. jnjroach

    jnjroach Administrator Staff Member

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    Do you have a MS store near by? They can reimage it....
     
  11. kmfurdm

    kmfurdm New Member

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    Not a real one. Yet. One is being built. Just a kiosk for the time being with no support.
     
  12. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    In the distant past MS Support would post downloads on a separate area for support case issues, don't know if they still do that.

    Not sure why a serial number is needed for the download... really... I might try to recover my Lenovo Laptop with it eh?
     

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