After firmware update, surface blackscreen with fan full on

Discussion in 'Microsoft Surface Pro' started by M17x, Mar 14, 2013.

  1. M17x

    M17x New Member

    Joined:
    Feb 14, 2013
    Messages:
    12
    Likes Received:
    0
    Trophy Points:
    0
    Please help...

    Its just showing blackscreen with fan on..
    All buttons wont work at all.
    What should i do?
     
  2. Mr.NK

    Mr.NK Super Moderator Staff Member

    Joined:
    Oct 22, 2012
    Messages:
    402
    Likes Received:
    46
    Trophy Points:
    0
    Location:
    Berlin
    My Device:
    RT
    Although you said that alle buttons don't appear to work, maybe holding the power button for long (15 or 30 sec) could initiate a battery reset?
    If it's not there are 3 options:
    1. Wait until the battery died, load it up again and look what'll happen.
    2. Contact MS-Support
    3. Go to a store.
     
  3. gangolfus

    gangolfus Member

    Joined:
    Mar 15, 2013
    Messages:
    81
    Likes Received:
    8
    Trophy Points:
    8
    I had this same issue with the firmware update. A super-long power button hold finally got it to quit. After powering back up everything seems fine.
     

Share This Page

Search tags for this page
microsoft surface black screen
,
surface black screen
,
surface black screen after update
,
surface pro 2 black screen
,
surface pro 3 black screen after update
,
surface pro 3 screen goes black
,

surface pro black screen

,
surface pro black screen after update
,
surface pro black screen fan on high
,
surface pro update black screen