I bought a surface laptop back in January (3 months ago) and the right hand side of my palm rest has started to wear (see attached images) - at the moment it's not that bad but considering this is only 3 months old i find it to be excessive, whats it going to look like at 1 year old? or 2? I got in contact with Microsoft and showed them the pictures; was told this is "normal wear", in fact see part of their response below: "As mentioned in my previous email the keyboard alcantara material can wear over time. It's a soft material, even on hard surface material the paint can dissapear over time from it. This is how the material acts, some people can sweat a bit more then others, movement over the material like hand movement can make the material look more finished. I hope that my details where usefull for you Haig." I find this insane - a £1250 laptop that has a wear patch after 3 months of light use.. and then get told that this is to be expected?! Any advice on what i can do? anyone had a similar problem?