Anyone updated to the latest Firmware, LOST MY NETWORK DRIVERS %$%$$!@

Discussion in 'Microsoft Surface Pro 2' started by mkilci, Oct 23, 2013.

  1. mkilci

    mkilci New Member

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    :starstruck:

    I just got my Surface Pro 2 yesterday. After spending a few hours installing apps and configuring, I did the firmware update. As soon as the device rebooted, I lost my network connection. My Driver has the exclamation point next to it. Removing it and reinstalling did not help.

    I called MS, they suggested I roll back and NOT update...Seriously? This thing is about to go back. I wanted to find out if I am the only one with this issue. If so, is it possibly hardware issue??? :confused:

    Thanks for any feedback.

    Murat
     
  2. mitchellvii

    mitchellvii Well-Known Member

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    My Device:
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    Does SP2 use the same Marvell Wifi Adapter as the Surface Pro?

    Until MS sorts this out just roll it back as they suggest. It should work for now just fine.

    P.S., MS is famous for breaking things with updates. Don't sweat it.
     
  3. mkilci

    mkilci New Member

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    It is the Marwell. I dont know if it is the same one though...How can I tell?
     
  4. mkilci

    mkilci New Member

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    Ok. Same issue continues. Returned the surface for a new one. See what happens. Very annoying. ..
     
  5. ALLCAPS

    ALLCAPS New Member

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    It is the same chip.
     
  6. ALLCAPS

    ALLCAPS New Member

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    I just updated and mine seems okay.
     
  7. mkilci

    mkilci New Member

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    I got a replacement. Updating now. Will let everyone know the outcome...
     
  8. Krighton

    Krighton New Member

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    So many MAC converts..Nice to see, but pain to watch them learn..
     
  9. mkilci

    mkilci New Member

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  10. Tgrey

    Tgrey New Member

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    try reboot your router with surface on?

    when I turned on sp2 first time, I don't even see my network drive, after I rebooted router, everything works fine
     
  11. mkilci

    mkilci New Member

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    It wasn't a router issue. It was a bad unit. Exchanged and updated. All working fine.
     

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