AOC external USB 3 monitor

Discussion in 'Microsoft Surface Pro 3' started by Tsurugaya, Dec 3, 2014.

  1. Tsurugaya

    Tsurugaya Active Member

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    I have an external AOC USB 3 monitor called E1659F WU, this connects fine with the Surface Pro 2, but when I try to connect it with the Surface Pro 3 it just blinks and I get that USB connection beep over and over and over again. I have tried connecting an external battery pack as well, just to make sure there is enough current for the monitor (it comes with a Y-cable). Why will it work with the older but not the newer model?
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    It sounds as if its not getting enough power. Have you tried the Y cable in the other orientation, or a different Y cable? Do you have a Powered USB Hub you could try? Try plugging into the SP3 power brick? Do other USB devices work with your SP3 the port may be defective.
     
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  3. Tsurugaya

    Tsurugaya Active Member

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    Should have been more specific. Yes, also tested with power brick. USB 3 HDD works fine, connecting a 4 port hub and connecting four devices also works fine. However, after upgrading to Windows 10 (beta) on my SP2, it no longer works there. Though the latest DisplayLink driver is very recent, it makes me think that there is something in the OS that doesn't pay nice with DL. Trying to install the latest driver from DL's HP only generates an error message about the OS not being supported.
     
  4. jnjroach

    jnjroach Administrator Staff Member

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    For Windows 10 try here:
    http://www.displaylink.com/support/ticket.php?id=376
     
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  5. Tsurugaya

    Tsurugaya Active Member

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  6. jnjroach

    jnjroach Administrator Staff Member

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    I've been using DisplayLink Devices since 2007 with Windows Vista and it broke Aero, its always the Beta Drivers that support the latest features, devices and OSs :)
     

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