Apps just pending and not downloading

Discussion in 'Microsoft Surface Help' started by satoriameera, Dec 29, 2013.

  1. satoriameera

    satoriameera New Member

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    I received a surface tablet for christmas and i wanted to download some apps from the store. Inhave had 2 apps and 4 updates pending forn days. I dontn why this is...i hsve been on wifi the whole time. Any help would be greatly appreciated.

    Thanks!
     
  2. rtibbitts

    rtibbitts New Member

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    I had the same issue and contacted Microsoft Support. The had me do a system refresh and that took care of it. It did create a couple of minor annoyances so I'd advise that you do a backup first. In fact now as I think about it, it wasn't the refresh but the restore or whichever process that keeps files but reloads the system.
     
  3. kayzee

    kayzee Well-Known Member

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    Try running wsreset.exe
     
  4. jnjroach

    jnjroach Administrator Staff Member

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    Usually when I've seen this, I've been able to fix by:

    Using a local account and haven't associated the Store with a Microsoft Account (Settings Charm)
    Under the Settings Charm....App Updates....Sync Licenses
    If that doesn't work, run as Kayzee suggests....wsreset.exe, reboot and then Sync Licenses

    HTH,
     
  5. rtibbitts

    rtibbitts New Member

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    I hadn't tried the Synch Licenses before so thanks for the tip. Hope there's not a next time but if there is I'll give it a go. I did however try wsreset.exe to no avail.
     
  6. MDT

    MDT New Member

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    I had the same problem, tryed the things suggested above with no luck. I updated to 8.1 which took a long time to download but after restarting my surface apps have been loading fine.
     
    Last edited: Jan 2, 2014

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