Solved battery charging

Discussion in 'Windows 10 on Surface 3' started by Intranetsites, Apr 8, 2016.

  1. Intranetsites

    Intranetsites Member

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    wow 12 hours to charge! whats wrong
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    What did you use to charge it with, a 1 amp charger? I'm overwhelmed by all the details. ;)
     
  3. Intranetsites

    Intranetsites Member

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    using the Microsoft oem charger that came with my surface 3
    the pretty micro USB cord lights up when connected but the battery indicator indicates not charging
    I have suspected the micro USB connection is getting loose.. this is a 3 month out surface 3
    I have disconnected the keyboard but I see no difference in faster charging
    I have shut down surface completely and then charged and it takes 12 hours to charge

    battery drops even though I am plugged in and brightness is at 25% i seem to get 4 hours

    I would have thought plugged in would maintain the charge but NO the battery still drops to zero in 4 hours.

    So feels like heavy battery drain.. maybe something is sucking my battery down
     
  4. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Install Battery Bar it will show charge or discharge rates in mw.
    Sitting idle a Surface 3 will discharge at about 2000 +/- mw plugged into the charger it should charge at about 6600 mw but could vary 2000 mw. Running a benchmark test it will burn 8900 mw on battery.

    You may have a charger problem but the numbers from Battery Bar should help determine where then problem is.

    Do you have any other USB chargers that are rated at 2-2.5A 10-12W?
     
  5. Intranetsites

    Intranetsites Member

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    Ok after test 3 micro USB cords it turned out to be the cord.
    Now the tablet indicates charging

    Takes ? 5 hours to charge.

    Never thought I would have 2 bad cables in a row
    Ms charger works fine
     
  6. hughlle

    hughlle Super Moderator Staff Member

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    Why do you say 2 bad cables in a row? 5 hours is about right for charging the S3
     
  7. Intranetsites

    Intranetsites Member

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    I switched my original ms charging cable with another of my own generic cables and it did not work
    Then I switched that cable for yet another and low and behold it did work. So during the process of elimination I would have never guessed I could have my second charging cable not work... good thing I tried a 3rd.
     

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