Battery Drain after Shutdown

Discussion in 'Microsoft Surface Pro 4' started by next_milenium, Jul 24, 2018.

  1. sharpuser

    sharpuser Super Moderator Staff Member

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    Just to be clear: I was not suggesting that the keyboard was 'stealing' power, but I was asking if the keyboard was used to check if the computer was completely shut down. If you press SHIFT when shut down, and the keyboard lights up, it means the computer was actually running.

    Next question: Have you done a Windows 10 Reset (either 'keep my files' or 'delete my files') to try to solve the problem?
     
  2. mi2trac

    mi2trac New Member

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    No the keyboard does not light using the control key or any other key when the unit has been shutdown.

    And, no I have not tried a Windows 10 Reset to solve the battery drain. I will do this and report back.
     
  3. sharpuser

    sharpuser Super Moderator Staff Member

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    Okay. I hope a "Reset" fixes the trouble. OneDrive certainly comes in handy here, if you have it backing up all your personal files. Also, I keep any software needed to reload in a OneDrive folder.
     
  4. mi2trac

    mi2trac New Member

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    The reset did not help. After shutdown (complete, no light keyboard) about 18 hours 8% battery drain, 92% remaining.
     
  5. Eastlunder

    Eastlunder Member

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    We both have I5 6300.
     
  6. Eastlunder

    Eastlunder Member

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    I will also try to "reset" her surface when I have time, but I don't really have high hopes with that.
     
  7. sharpuser

    sharpuser Super Moderator Staff Member

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    Version 1809?
     
  8. Eastlunder

    Eastlunder Member

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    Yes, 1809.
     
  9. mi2trac

    mi2trac New Member

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    Version 1809. I really do not think it is the software.
     
  10. mi2trac

    mi2trac New Member

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    Since we all have the same processor, am I to understand, the only differences is in the SS drives? How much onboard memory? Your processor speed?
     
  11. Eastlunder

    Eastlunder Member

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    256GB does not have problems, 128GB does. CPU speed is the same as yours.
     
  12. mi2trac

    mi2trac New Member

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    Since mine has the 128Gb SS drive and your 128Gb SS drive unit also has the issue, I wonder if it has something to do with the SS drive? I also wonder if others with the same battery drain issue have the same SS drive?
     

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