Battery Life expectation

Discussion in 'Microsoft Surface Pro 2' started by Quest, Apr 17, 2016.

  1. Quest

    Quest New Member

    Joined:
    Feb 12, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Hi all....after some advice. My SP2is no quite 2 ½ years young however my battery when fully charged will die after less than 10 mins of being on. I have spent many weeks back and forth to MS about this issue as well as my cord having sparked (aware of the recall) however it was the brick to device connection not the other part...unfortunately I threw this out!
    What would be a reasonable life span to expect with this device before it became a useless paperweight!
    I am very disappointed with MS for their lack of support and care factor and would absolutely not look at another device....this was not cheap when I bought it.
     
  2. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,096
    Likes Received:
    1,724
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    Typically after 3 years of normal use you should have ~80% battery capacity (1500-2100 Battery Cycles is the typical battery life of the Pro Devices)
     

Share This Page

Search tags for this page

expectation of the windows surface