battery or charger issue?

Discussion in 'Microsoft Surface Pro 3' started by omahawildcat, Dec 13, 2015.

  1. omahawildcat

    omahawildcat New Member

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    My Device:
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    charger does not work majority of time. I play with charger plug and 1 time out of 50 times it starts working (light illuminates), but only for a few minutes then stops working with battery only slightly recharged. won't work again.
     
  2. leeshor

    leeshor Well-Known Member

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    Welcome to the forum

    I vote charger. The easy way to tell is to go to a store that sells Surface tablets and test with theirs. Doesn't sound like the battery.

    Some people have suggested cleaning the socket and the contacts.
     
  3. Nicola

    Nicola Member

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    I contacted Microsoft and they sent me a spare charger.
    But I also vote for going first to a shop (I didn't think about it back then)
     
  4. JadeSa11y

    JadeSa11y New Member

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    Having the same problem now, literally sent my device off they found no fault with it, and it's got to be my pissing charger not to friendly on investing £65 on a new one though even though i could get a replacement it's pissing waiting for one! Hate this experience.
     
  5. Haldi

    Haldi Member

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    Why paying?
    If the charger is broken it's covered by warranty. Takes a few days to arrive but Microsoft support sent me a new charger after 5 minute Online Chat because I couldn't charge my Smartphone and Surface at the same time.
     

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