battery question

Discussion in 'Microsoft Surface Pro' started by Rushino, Feb 14, 2013.

  1. Rushino

    Rushino New Member

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    Hey!

    Just wanted to know... what happen if the battery life come to an end? It doesnt seem easy to open it up (or i would say almost impossible..) do we simply send it back to microsoft for repair?
     
  2. J515OP

    J515OP Super Moderator

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    Buy a new one.
     
  3. vook

    vook Member

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    stupid joke...

    Anyway you can call Microsoft to ask about it or ask at the Microsoft store, but they may not have a procedure yet. Maybe in 1 year when they actually start dying out then they will have an answer. As far as I know they have not addressed that issue yet.
     
  4. J515OP

    J515OP Super Moderator

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    It actually isn't meant to be a joke :( Unfortuantely that is the reality these days, devices are made to be disposable. You are not supposed to repair, upgrade or replace components. Everything is sealed (the Surface Pro just got a 1 out of 10 on repairability from ifixit Microsoft Surface Pro Teardown - Page 3 - iFixit) and made to not be accessible. This isn't just the Surface Pro, many current devices (laptops, tablets, phones) all rate low on repairability. If you are covered by warranty you simply return it. If not you buy a new one since the cost of repair is going to be a significant percent of a new item if you can find somebody to do it at all.

    JP
     
  5. Rushino

    Rushino New Member

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    That sad. Its the first thing they should have looked first before making it. Anyway i hope they will have some kind of answer about it i think i will ask the store.
     
  6. bosamar

    bosamar Well-Known Member

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    I got my iPadv1 in May 2010 and used it everyday, charge after charge and it's still going strong. I got my RT in November 2012. IMO the battery will far outlast your interest in the tablet.
     
  7. vook

    vook Member

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    Sorry I misunderstood you.

    You are correct that this is the trend, but virtually all laptops have replaceable batteries and many have user upgradeable RAM and HDD/SSD. (though trying to replace a fan on a laptop once I had to disassemble literally everything to do so). You can have an iphone battery repaired at the store, but many people choose to get a new device because the battery magically dies at contract upgrade time (wink wink) and $100-200 for a new phone is a better deal. In the case of the Surface, the cost is so high that even if the repair costs $250 it may be worth paying depending on how much a new device costs when the battery dies. If Microsoft has addressed the issue I have not seen it, I think it is better to wait and see how they handle repairs before suggesting spending another $1000 is preferable to getting the machine repaired, it is just speculation at this point.
     
  8. Russ

    Russ Active Member

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    Vook --

    That is highly unlikely. Battery in my 2 1/2 year old laptop still running fine. Same with by iPad V1 and my iPhone 3GS. The newer batteries take a long time to actually die -- with die being defined as "no longer accept a charge." You will have long grown tired of it and moved on to something else before the battery dies.

    Worry about something else.

    Regards,
    Russ
     
  9. vook

    vook Member

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    I'm not worried. But I would define die differently as holding significantly less capacity and/or dying quickly even on a "full" charge. I assume for the price it is a high-quality battery, but I think many users have had the experience of a Dell or some such crap PC that will no longer hold a charge after a year or two.
     
  10. J515OP

    J515OP Super Moderator

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    This is the other reason. Batteries have improved significantly and the life of the battery is expected to be longer than that of the device. Of course we all know somebody that is still using a Windows 95 machine or something like that, heck I even have an iPhone from the original launch day and the battery is fine the OS on the other hand was abandoned long ago, but they are not intended to go more than a couple of years. That is even more the case today.

    You can't expect your $1000 to buy the same thing 2-3 years for now that it gets you now. You will get significantly more. For example, I bought a Nook Color at launch and it was considered an inexpensive tablet at $250 with 8GB memory, a single core 800MHz processor and 512MB of RAM. Fast forward a year and a half and you could get the Nexus 7 for $199 with a 1.3Ghz quad core processor, 8GB (soon upgraded to 16GB) of storage and 1GB of RAM including stock Android without ROMing. At that point it would have made little sense to repair a Nook Color for what you could get the Nexus 7 for.

    Almost no Apple (do any?) products come with replaceable batteries and most phones and tablets no longer do either. Some of it is manufacturing and cost and some of it is consumer driven. The price we pay for demanding small devices is less accessibility and repairability due to space considerations. I'm not saying it is right wrong or otherwise but it is the way that devices currently are for whatever the reasons.
     
  11. J515OP

    J515OP Super Moderator

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  12. Tom T

    Tom T New Member

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    Another thing to consider, if the RT gets 9 hours from a charge and the Pro gets roughly half that, the life of the battery in the RT should be twice as long. It's quite possible that many people will run their Pro while the charger is connected, but this also can be damaging to these types of batteries, so I'm not sure doing this will significantly increase the lifespan of the battery.
     

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