Bluetooth Device Management a Headache

Discussion in 'Microsoft Surface General Discussion' started by StarGazer, Nov 18, 2012.

  1. StarGazer

    StarGazer New Member

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    I have 2 BT speakers and a headset paired with my Surface, but it's a real headache to switch between devices. I have to switch off the connected device and often deleted and re-pair the device I want to connect. This is unlike my Win Phone 8 (Lumia 920), which allows you to see the connection status of all devices, disconnect the active one with a tap and connect to another device with a tap. Am I missing something?
     
  2. xBobbyx

    xBobbyx New Member

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    I'm curious of this also. Would love to hear some thoughts.
     
  3. Surface5280

    Surface5280 New Member

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    I have a Monster Clarity BT speaker that I have been using with my Surface. When I first paired it up with the Surface it worked fine, but when I turned off the speaker when I was done and tried to reconnect the speaker later on that evening, the surface wouldn't recognize it? I had to unpair it, then pair it again for the Surface to recognize it, then it would play audio as before? I haven't yet tried to connect multiple BT devices to it yet, just the Monster Clarity speaker. Any insight from some people who might be familiar with the BT settings and functionality with the Surface please chime in? I hope it's not a driver issue that has to be updated by MS?
     
  4. whiteblazer01

    whiteblazer01 Member

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    So what's this all about? I wonder if it's part of the problem. Resetting and disconnecting my bluetooth devices didn't fix it.

    Screenshot (2).png
     
  5. kristalsoldier

    kristalsoldier Well-Known Member

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    Well, I always connect the BT Wedge mouse to my RT when I am working on it in laptop mode. I never actively unpair it, but I do put the mouse off. But when I turn the mouse back on, it is instantly recognized by the RT. Never had a problem with that. Point to note (don't know if it is relevant), I am still on 8.0.
     
  6. ArnoldC

    ArnoldC New Member

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    All my Bluetooth devices works well with 8.1, just as they did with 8.
     
  7. whiteblazer01

    whiteblazer01 Member

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    I'm not actively using any other bluetooth devices on this computer (well, I have transferred files to my phone via bluetooth in the past), just my bluetooth headphones. I often switch between connecting my headphones to my phone and computer (surface pro). Switching back and forth seems to be the problem - on the Surface Pro. My phone (Android phone) has no problem at all reconnecting to the headphones; it connects straight away. But when I want to connect to the computer, I have to turn off bluetooth on my phone, and play a game of turning on, off, on, off, on, off, on, off, uninstall device, add new device, reset computer.... All just to reconnect the headphones back to the computer.

    The title of this thread is spot on - it's a headache! Too bad there isn't an active "sync" button like there is on my phone.

    SC20130712-171227.png



    PS, I'm using Windows 8.0, if it matters.
     
  8. johninsj

    johninsj New Member

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    Press and hold the device to connect it?
     
  9. tonyz3

    tonyz3 New Member

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    this happened to me in 8.0 and to fix it you will need to go to device manager under the Bluetooth driver and enable it when it happens, than go back to that screen to turn it off. You may need to also reboot in between. I have not had this issue with 8.1 yet.
     
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  10. whiteblazer01

    whiteblazer01 Member

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    This worked perfectly, thank you!!
     
  11. whiteblazer01

    whiteblazer01 Member

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    I wanted to add something, as I encountered the problem again...

    Under Device Manager, Bluetooth Driver (Marvell AVASTAR Bluetooth Radio Adapter), Power Management tab:

    I had to uncheck "Allow the computer to turn off this device to save power". I'm pretty sure that's why my bluetooth radio would be disabled.
     

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