Bluetooth Interferes with Internet HELP

Discussion in 'Microsoft Surface Pro' started by Zoumios, Nov 18, 2014.

  1. Zoumios

    Zoumios New Member

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  2. sharpuser

    sharpuser Super Moderator Staff Member

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    WiFi, I presume?
    Is this your own WiFi?
    Happens at home, work, school, everywhere? Every room at home?

    If at home on your own router, change your WiFi channel. Your channel or a neighbor's configuration may be causing the interference.
     
  3. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    I can neither confirm or deny but I have seen other people post having a similar problem.

    The solution Sharp suggests may work for you.
    OTOH the adapter you referenced may alleviate the issue but if not your only out $8.50. Probably worth a try to find out. you may have to download the driver from:
    http://www.edimax.com/en/support_detail.php?pd_id=347&pl1_id=1&pl2_id=44
     
  4. Wayne Orwig

    Wayne Orwig Active Member

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    I had a dropout issue when using a Bluetooth mouse. I changed the channel on the router. That worked. I also tried 5Ghz on the router and Surface. that cures the problem too, but the 5Ghz has too limited a range for me to use all of the time. So I fall back to 2.5Ghz, channel 3.
     
  5. Zoumios

    Zoumios New Member

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    I'm pretty sure it's everywhere. And I cannot access the router as I connect to my landlord's.
    Yea it didn't work out! I was so mad but yea only like $10 so it was worth a try.


    Is there not some update I can do? Some patch that I can download to fix the issue? Is this happening to everyone?
     
  6. sharpuser

    sharpuser Super Moderator Staff Member

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    Remove your adapter driver, and let Windows replace it from your driver folder. Let's try that.

    Control Panel, Hardware and Sound, (top of list) Device Manager, Marvell AVASTAR...

    Screenshot (189).png
     

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