Bluetooth Mouse Problems

Discussion in 'Microsoft Surface Pro' started by souldier, Feb 14, 2013.

  1. souldier

    souldier Active Member

    Joined:
    Feb 5, 2013
    Messages:
    243
    Likes Received:
    27
    Trophy Points:
    28
    Hey guys I am using a Logitech V470 Bluetooth mouse on my surface pro. It just seems very laggy and unresponsive but it works just fine on my other laptop. Anyone experiencing the same or have solutions?
     
  2. J515OP

    J515OP Super Moderator

    Joined:
    Jun 19, 2012
    Messages:
    2,177
    Likes Received:
    262
    Trophy Points:
    0
    Location:
    Northern CA
    My Device:
    RT
    Is your other laptop Windows 8? It may require an updated driver.
     
  3. DanielN

    DanielN New Member

    Joined:
    Dec 24, 2012
    Messages:
    16
    Likes Received:
    2
    Trophy Points:
    3
    Location:
    Austin, Texas
    I'm using the Microsoft Wedge Touch Mouse via Bluetooth and no issues.
     
  4. souldier

    souldier Active Member

    Joined:
    Feb 5, 2013
    Messages:
    243
    Likes Received:
    27
    Trophy Points:
    28
    Anyone else having any problems with their Bluetooth mouse on the surface pro?
     
  5. J515OP

    J515OP Super Moderator

    Joined:
    Jun 19, 2012
    Messages:
    2,177
    Likes Received:
    262
    Trophy Points:
    0
    Location:
    Northern CA
    My Device:
    RT
    There are a couple of other posts about this. It seems to be mouse specific and not a Surface issue. If you are experiencing problems with your mouse you may want to try another.
     
  6. bosamar

    bosamar Well-Known Member

    Joined:
    Nov 10, 2012
    Messages:
    1,453
    Likes Received:
    78
    Trophy Points:
    48
    My Device:
    RT
    You might want to look for 'Designed for Windows 8'
     
  7. camis1

    camis1 New Member

    Joined:
    Oct 24, 2012
    Messages:
    24
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Kinnelon, NJ
    My Device:
    SPro3
    Microsoft Touch Mouse works without any problems with the RT and PRO.....
     
  8. souldier

    souldier Active Member

    Joined:
    Feb 5, 2013
    Messages:
    243
    Likes Received:
    27
    Trophy Points:
    28
    Which touch mouse is that exactly? It seems there are not many great Bluetooth mouse options.
     
  9. jomon

    jomon New Member

    Joined:
    Feb 13, 2013
    Messages:
    32
    Likes Received:
    4
    Trophy Points:
    0
    Souldier,

    I have the same issue. I tried the surface wedge mouse and that did not work well. It would constantly disconnect. I went back to the store and exchanged for another. It work well for the first day then I experienced the same issue. Very laggy and would constantly disconnect. I went back to the store again last night and exchanged the wedge mouse for another MS Bluetooth mouse. If I continue to have the same issue, I will exchange my surface as I am still having a resume from sleep issue. I really think my PRO is a lemon but I have until Sunday to return it.
     
  10. Mr.NK

    Mr.NK Super Moderator Staff Member

    Joined:
    Oct 22, 2012
    Messages:
    402
    Likes Received:
    46
    Trophy Points:
    0
    Location:
    Berlin
    My Device:
    RT
    May be there's some source of interference like a nearby Wlan-Router, a microwave or a mobile - since they're all using the 2,4Ghz frequency such problems are possible.
     
  11. jomon

    jomon New Member

    Joined:
    Feb 13, 2013
    Messages:
    32
    Likes Received:
    4
    Trophy Points:
    0
    Ok, I started having the same issues with my new Bluetooth mouse. This is the 3rd mouse I tried with the same exact issues, laggy and frequent disconnection. My last resort before returning my surface (our local stores are all sold out now) is to try and reinstall the Bluetooth drivers (it's a Marvell Bluetooth radio adapter). I did a Bing search and found this site that have drivers for the Pro.

    Index of /

    I uninstalled my Bluetooth driver and downloaded the Marvell Bluetooth driver from that link and installed the new driver. I then paired my mouse again and I noticed the difference immediately. The mouse moves around much much smoothly now!! I still have until Sunday to return my Surface if the Bluetooth adapter acts up again, but I feel confident that this has resolved my issue. Cheers!





     
    2 people like this.
  12. souldier

    souldier Active Member

    Joined:
    Feb 5, 2013
    Messages:
    243
    Likes Received:
    27
    Trophy Points:
    28
    Thanks for the info jomon! I'll give it a try
     

Share This Page

Search tags for this page
surface bluetooth problem
,
surface pro 3 bluetooth mouse problems
,
surface pro 3 bluetooth problems
,

surface pro bluetooth issues

,
surface pro bluetooth mouse
,
surface pro bluetooth mouse stops working
,
surface pro bluetooth not working
,

surface pro bluetooth problems

,
surface pro mouse problems
,
surface pro wedge mouse problem