Bluetooth problem & slow restarts

Discussion in 'Windows 10 on Surface Pro 2' started by Mike4611, Nov 30, 2015.

  1. Mike4611

    Mike4611 New Member

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    Hi All,

    I have upgraded to Windows 10 on my SP2 about 2 weeks ago, mostly all is good except the bluetooth does not always work & on a Restart it takes a long time to close & restart (compared to windows 8.1). On the rare occasion after I wake it up, the Bluetooth works as it should

    On a fresh start/boot up the bluetooth always works, if it goes to sleep and I wake it up the Bluetooth icon is not present in the bottom toolbar. When I go to All Settings > Devices - the "Bluetooth" heading is not listed.

    Then on a fresh boot up, everything works fine, the Bluetooth icon is present and the Bluetooth heading is listed in All settings > Devices.

    The 2nd problem is that it take a long time to shut down or restart, it's as if it is updating, but I restart it several times a day so one would think that it should only update once, not every time.

    If anyone has any suggestions that would be great.

    Thanks
    Mike
     
  2. sharpuser

    sharpuser Super Moderator Staff Member

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    Hi, @Mike4611

    That Bluetooth behavior is not normal, of course.

    Now that you have upgraded to Windows 10, it sounds like it would be good to give your SP2 a 'Reset' from the Settings, Update & Security menu. Your data will be saved, but Windows 10 and its drivers will freshly configure up.
     
  3. Mike4611

    Mike4611 New Member

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    Thanks for your suggestion, I will give it a go on the weekend.

    One question though, it gives me 3 options: "keep my files", this removes apps and settings, but keeps personal files. This is the option i would use, but when they say apps, do they mean programs as well? I do not want to have to install my programs again if i can help it.

    thanks
     
  4. sharpuser

    sharpuser Super Moderator Staff Member

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    Unfortunately, your (desktop) programs would have to be re-installed.

    Try this: Go to Device Manager and remove the items under Bluetooth, then reboot. Windows 10 should rebuild your device interfaces. If that does not work, then do the Reset.
     
  5. Mike4611

    Mike4611 New Member

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    Thanks, I will give it a go
     

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