Solved Bootloop

Discussion in 'Microsoft Surface 2' started by viniciuscu, May 11, 2018.

  1. viniciuscu

    viniciuscu New Member

    Joined:
    May 11, 2018
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    S2
    Hi, sorry for my english :D

    My surface 2 was not able to boot the windows normally, it was falling on the system restore options.

    I did the upgrade process for the .zip provided by Microsoft, but the message I was told was that my storage was locked (probably by the bitlocker).

    I then formatted the partition by the command prompt to do a clean installation from the windows 10 media creation tool. However, when I reboot the device, it is locked in bootlop, where I can not access the BIOS options, nor I can boot from USB.



    How to proceed?



    What I've already tried:



    Format the pendrive in FAT32 and NTFS and make it bootable (both by CMD and by third-party programs), using both Windows .iso and .zip provided for recovery.
    Download a Linux distro and make a bootable USB stick.



    I have already done many alternative procedures, such as holding down the power button for 30 seconds, for example.



    What I noticed is that when I hold the Volume - button, the surface logo screen stays longer, but for no more than a few seconds.

    Another thing I noticed is that I get a vibration response when I tap the Windows logo



    Any suggestion?
     
  2. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,765
    Likes Received:
    1,838
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    The Surface 2 runs Windows RT (8.1) and the boot media would need to be that - all other boot mediums (Linux, etc.) are UEFI Blocked.

    Does the eMMC show up in the UEFI screen?
     
    viniciuscu likes this.
  3. viniciuscu

    viniciuscu New Member

    Joined:
    May 11, 2018
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    S2
    I downloaded the .zip file (Surface2_BMR_20.2.19.0.zip) from the Microsoft server but it didn't work. I googled it and I found this file (SurfaceRT8_1RecoveryEN-US .zip) that I'm going to download atm.

    Sorry but I didn't understand the question properly, but I can't get it into the UEFI screen. If I hold the Volume + buttom, the Surface logo shows for 2 seconds and then I have a black screen. No bootloop.

    If I hold the Volume - buttom, it goes to bootloop. But if I hold it for a few seconds, the logo stays.
     
  4. viniciuscu

    viniciuscu New Member

    Joined:
    May 11, 2018
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    S2
    Ok, great news! It booted.

    But it isnt recognizing the touch screen and the keyboard cover. I tried to use it with a USB hub, connecting my mouse (razer deathadder) and the usb sitck, but when I use it this way, the bootloop starts. I tried to boot with the USB stick and then switched to my mouse, but I guess that's a mouse driver issue.

    I was wondering why the surface doesn't boot with the hub...
     
  5. viniciuscu

    viniciuscu New Member

    Joined:
    May 11, 2018
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    S2
    Just download the .zip file from Microsoft website and create a USB recovery drive from windows (not from CMD).
    After that, copy the files from the .zip and swap the files.
    Simples as that.

    The problem is that I made a full wipe from partitions and recovery...
     

Share This Page

Search tags for this page

azs

,

news