Bricked

Discussion in 'Microsoft Surface Pro 3' started by lennywc, Sep 27, 2015.

  1. lennywc

    lennywc New Member

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    My Device:
    SPro3
    I just bought a 64gb pro,
    windows 10 per installed and it was hanging up being unstable so I thought I would do a factory reset . Well it froze in the process of doing the reset and never came back. Now the surface name boots up but flashes and screen goes black then it repeats this process ad infinitum. Basically it is bricked . Help. I have no other computer I cannot download files to fix. All I have is an iPad. What do I do ? Just take it back to bestbuy? I bought it 8 days ago.
     
  2. lennywc

    lennywc New Member

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    My Device:
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    I tried the dual boot . No good.
     
  3. lennywc

    lennywc New Member

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    My Device:
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    Dual button that is.
     
  4. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Hold the power button for 30-35 seconds. then do the volume up and power button. If it goes into a loop again you'll need a recovery USB.
     
  5. lennywc

    lennywc New Member

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    I of course did all those things to no avail. Has no effect.
     
  6. lennywc

    lennywc New Member

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    I cannot do a recovery because I have no way of downloading files. It is ,y only machine that was capable of downloading files my iPad will not do that . So you are saying I am finished? I now own a 1000 $ brick.
     
  7. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    You, just bought it so you can get it replaced.
     
  8. hughlle

    hughlle Super Moderator Staff Member

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    How can an iPad not download files?

    And as stated, just take it back.
     
  9. lennywc

    lennywc New Member

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    Yeah that is all I can do I guess. But now I am spooked. Should I get another? What caused this to happen in the first place? I would feel much more confidant about getting a replacement if I knew what caused this catastrophic failure. I don't want to repeat this process. I do love the surface but is it ready for prime time ?
     
  10. hughlle

    hughlle Super Moderator Staff Member

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    Your issue is with Windows 10 and you know it.

    Not ready for prime? Haha, that's a rather amusing one.
     
    randyp1234 likes this.
  11. lennywc

    lennywc New Member

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    Do I know it really? I do not know what is going on . Please some one explain. How can I know what caused this? I have never used a surface before nor windows 10.
     
  12. lennywc

    lennywc New Member

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    My Device:
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    Well iPad will not allow downloading of many types of files and if you do there is no external place to put them. It has no file system at least none that users are allowed to see. If you owned one you would understand. It is really the worse thing about iOS on iPads . Apple does not allow file systems they don't want the iPad to compete with MacBooks . I have jail broken them that gets around the file system problem but still it is not a good situation. I will bring the surface back . But until I know what caused this I will get a refund . Perhaps try surface 4 when it is offered. Other users on reddit are warning about doing factory resets . Many claim there is a serious bug related to doing factory resets and it causes bricking. Just found this up on reddit. That is worrisome.
     

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