Build quality question.

Discussion in 'Microsoft Surface Pro 2' started by gman713, Nov 29, 2013.

  1. gman713

    gman713 Member

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    Hey guys, I have a question about my SP2. I have been using it for the past month now and it's been very good. I noticed that when I wipe my screen with a cloth, there seems to be a clicking sound when I rub the top left portion of the screen. I thought at first it may the top bezel surrounding the glass, but it appears when ever I pull out the unit from it's sleeve, I can tell it's the very top portion of the glass. Is this normal and what options do I have with my unit since I am past the 14 days from buying it at Best Buy?
     
  2. deldalton

    deldalton New Member

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    I've heard the odd clicking noise when applying pressure around the edge of my screen (if I pick it up awkwardly from the corners or edge etc.).

    Unless you think the clicking is excessive and you can see some major movement I really wouldn't worry.
     
  3. gman713

    gman713 Member

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    It's not excessive. I just get worried that the glass may be a little loose at the top. I just don't want it to start separating. If it does get excessive, would a Microsoft Store provide the same support that Apple does? I know one time I had to bring my MacBook Air for a repair, and they just swapped it out with another one, no questions asked.
     
  4. oion

    oion Well-Known Member

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    An MS store should. Also keep in mind that your warranty is at least one year (2 with the MS extension), so I personally wouldn't worry until closer to the end there.
     

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