I just got a SP4 for Christmas and wanted to purchase MS Complete for it but it looks like you can only get it at a store with your SP4 in hand. Is that accurate? Also, I have a $200 MS Gift Card and wondering if I can use it to pay for my protection plan at the store? Does anyone know? Thanks!
Buying Microsoft Complete
- Thread starter gman713
- Start date
Zkyevolved
Active Member
You will have to take it to the store to have it checked out. I returned mine and bought it again because they wouldn't let me buy it without taking it in. So I returned it.
If it's from the MS store online, then you can use it for sure online. I'm not sure about in stores.
If it's from the MS store online, then you can use it for sure online. I'm not sure about in stores.
starstreak
Member
I just got my SP4 warranty. I did have to bring it into the store. They need to know if it was bought online or in store. They powered it on, checked which unit I had, verified the serial # on the unit, the a FULL RETURN and purchase and added the warranty. So technically, I could return it now, and get a SB. lol
Microsoft tracks serial numbers routed to shops separately from those sold online. When the customer provides this information, it becomes quicker and easier to verify the purchase and date. Date is vital for warranty products.
The process also verifies that the product has not been stolen (most of these numbers are known) or otherwise part of a fraud.
