Camera stopped working

Discussion in 'Microsoft Surface Pro 4' started by inthesahel, Jul 14, 2017.

  1. inthesahel

    inthesahel New Member

    Joined:
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    My Device:
    SPro4
    Someone please tell me you have dealt with this before

    I opened the camera app two weeks ago, gave me an error, and Hello stopped working

    I haven't had the time to look into it, so today I started

    Today I opened it the camera app and it said there was no camera

    I tried a few weeks ago to check drivers and everything is up to date

    Today I check in device manager and no camera is showing up

    I told it to show me hidden items and the camera AVStream 2500 showed up,

    It says the drivers are up to date, but camera won't work in the device status it says

    Currently, this hardware device is not connected to the computer. (Code 45)

    What could I do?


    Thanks
     
  2. pdes

    pdes New Member

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    My Device:
    SPro4
    I had this last week. The only thing I could do was to go back to a restore point of a couple of weeks ago. Worked for me and saved a rebuild.
     

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