Can not connect to NAS

Discussion in 'Microsoft Surface Book' started by FURJIO, Mar 1, 2016.

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  1. FURJIO

    FURJIO New Member

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    Hello,

    This week's SB superbug is my connection to the Network Storage. This weekend, not having changed anything in particular (except making a few drawings testing mischief) my connection the the NAS suddenly disappeared. The shortcuts are there but when I click them, they just give me Error Code 0x80070035 "The network path was not found". I can't figure out exactly what is wrong, and checked all the other computers (there are 3, one win 8.1 and two win10) in my network and all of them can seem to connect fine witth the NAS. This is a Synology DS215.

    On the windows explorer, the NAS does not appear, but under the Network header it lists the NAS under "Media Devices". I am a bit lost how this could happen.

    Appreciate any pointers on this. THanks!
     
  2. leeshor

    leeshor Well-Known Member

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    That almost sounds like a setting change in the NAS. Have you tried to restart it, have there been any firmware updates for it?
     
  3. FURJIO

    FURJIO New Member

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    All the pending updates in the NAS are updated, and it is also properly detected and working with two other windows 10 computers in the network - one on cable and the other wireless. It was working fine until just this weekend.

    -yes also restarted several times now...
     
    Last edited: Mar 1, 2016
  4. leeshor

    leeshor Well-Known Member

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    Can you access the other computers?
     
  5. FURJIO

    FURJIO New Member

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    yep..NAS working fine in them
     
  6. FURJIO

    FURJIO New Member

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    Just now I tried turning off windows firewall and defender temporarily just to see if that was somehow blocking the connection. ----> still cannot connect. I have not installed any antivirus software yet.
     
  7. leeshor

    leeshor Well-Known Member

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    You misunderstood the question. Can your Surface Book see the other Windows systems?
     
  8. FURJIO

    FURJIO New Member

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    Oh...yes on that as well. I can access shared files and folders in them with the surface book.
     
  9. leeshor

    leeshor Well-Known Member

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    Something is not right with the NAS is you can see the other shares, despite the fact that the other systems can see it. Either that or some other security changed on either your Surface or the NAS. There is no other reasonable explanation.

    Did you by any chance change from a Microsoft to a local account or the other way around.
     

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