Cannot download games to my surface

Discussion in 'Microsoft Surface Games' started by ohbythebay, Jan 13, 2013.

  1. ohbythebay

    ohbythebay New Member

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    Hello,

    I have a surface rt and no matter what I try, it won't download/install games. I get the same message every time. "Your purchase could not be completed". Then I get tow buttons. Try again and Cancel. This is for free games. doesn't matter if I go through Xbox Games, The Apps store or the net. What do I need to do ? And by the way, I have setup a credit card in case I want to buy a game...so its not that.

    Thanks

    Quick add edit: I just tried to download an app (Netflix) ...same issue...what gives?
     
    Last edited: Jan 13, 2013
  2. DPZ

    DPZ New Member

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    I have had the same issue and ended up booting device...seemed to solve issue. I suspect a network issue. On wireless connection?
     
  3. ontulmora

    ontulmora New Member

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    Rebooting solved this issue on my surface as well.
     
  4. benz

    benz New Member

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    This happened to me when I ran out of space, have you checked that?
     

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