Solved Cannot recover surface from Win10

Discussion in 'Microsoft Surface Pro 3' started by cvc988, Jan 7, 2015.

  1. cvc988

    cvc988 Member

    Joined:
    Jul 25, 2014
    Messages:
    130
    Likes Received:
    3
    Trophy Points:
    18
    I have a SP3 with the primary partition as Win10. Everything is actually fine but I have to repurpose the device for someone else. I originally tried doing the native "reset" which reset it fine, but reset to Win10 (I didn't realize that upgrading to the tech preview changed the stock recovery partition).

    I then went here: https://www.microsoft.com/surface/e...ervice-and-recovery/downloadablerecoveryimage and downloaded the .zip. Next I took a flash drive, formatted it to FAT32 and unzipped the files from the zip to the flash drive. Basically the root of the drive includes the list of language sub folders and the bootmgr files. I loaded the recovery console boot menu and went to "reset" and "partition" and when it says insert a flash drive, I insert it but then it says the media inserted is not valid.

    What next?
     
    sharpuser likes this.
  2. GTiceman

    GTiceman Active Member

    Joined:
    Aug 4, 2014
    Messages:
    561
    Likes Received:
    67
    Trophy Points:
    28
    My Device:
    SPro3
    sharpuser likes this.
  3. cvc988

    cvc988 Member

    Joined:
    Jul 25, 2014
    Messages:
    130
    Likes Received:
    3
    Trophy Points:
    18
    Thanks for sharing. I'm doing that now. Is that pulling from the media though or internal partition?
     
  4. GreyFox7

    GreyFox7 Super Moderator Staff Member

    Joined:
    Jul 27, 2014
    Messages:
    6,341
    Likes Received:
    1,279
    Trophy Points:
    113
    To go back to 8.1 you have to wipe the W10 partition which the procedure linked above does.
    That error message could be more informative... Like sorry, can't let you recover W10 with a W8.1 Recovery Drive.
    The Repartitioning Option is important as well. IMO turning off and restarting is not necessary you should just be able to exit the Command Prompt then go back to select the Reset option and proceed from there.
     
    sharpuser likes this.
  5. GTiceman

    GTiceman Active Member

    Joined:
    Aug 4, 2014
    Messages:
    561
    Likes Received:
    67
    Trophy Points:
    28
    My Device:
    SPro3
    Uses the media as the recovery partition cannot be used I don't believe.
     
  6. cvc988

    cvc988 Member

    Joined:
    Jul 25, 2014
    Messages:
    130
    Likes Received:
    3
    Trophy Points:
    18
    It worked, thanks!
     
    GTiceman likes this.
  7. malberttoo

    malberttoo Super Moderator Staff Member

    Joined:
    Feb 26, 2013
    Messages:
    2,255
    Likes Received:
    428
    Trophy Points:
    83
    Location:
    Alaska
    My Device:
    SPro3
    Marking as solved...
     

Share This Page

Search tags for this page
cannot recover win10
,
how to recover win10
,
recover installation drawboard pdf surface
,
recover win10
,
reset win10 drawboard surface
,

surface win10