Cannot select my mp3 as ringtone

Discussion in 'Microsoft Smartphone General Discussion' started by KeThomas91, Dec 11, 2018.

  1. KeThomas91

    KeThomas91 New Member

    Mar 2, 2017
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    I have searched all day to try and figure out why I am unable to select my own song as a ringtone. It should not have to be such a convoluted process. I have copied the mp3 file into the ringtones folder, but no matter what I do I do not get a Custom option when going to Settings > Ringtones+Sounds > Ringtone. There is no issue about song security. Please explain to me why I have no Custom option in order to select my own ringtone? I have a Nokia Lumia 1020.
    Last edited: Mar 5, 2019

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