Cannot sync free OneNote version to OneNote2013 version

Discussion in 'Microsoft Surface Apps' started by eix, Jun 17, 2015.

  1. eix

    eix New Member

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    It used work awhile ago until the latest update of surface3. I had to reinstall the whole MicrosoftOffice365 package. The reinstalled-OneNote2013 was unable to sync with any preexist the OntNote that I had. I can still access those Notes from the free simple OneNote version but I can't make it sync with OneNote 2013. I've tried to hold click on the notebook that I want to sync,I did clicked on 'Sync this Notebook' but nothing happened. When I opened up OneNote2013 version's info and tried to sync Notebook, nothing appears on it.
    Anybody knows how to fix this?
     
  2. leeshor

    leeshor Well-Known Member

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    Moving this thread to the apps section as this is not a Surface 3 specific issue.
     
  3. jnjroach

    jnjroach Administrator Staff Member

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    Launch OneNote on the machine that won't sync from the "Run" Command from the Start Screen type run and when the run dialog open type "OneNote.exe /safe" without the quotes and delete the local Cache....
     
  4. eix

    eix New Member

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    It just runs the OneNote2013 that shows no sync of synchronization again.
     
  5. jnjroach

    jnjroach Administrator Staff Member

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    Sorry...typo

    try: onenote.exe /safeboot

    then you'll see where to delete the Cache
     

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