can't copy file to flash drive

Discussion in 'Microsoft Surface Pro' started by tomdavid55, Jan 21, 2014.

  1. tomdavid55

    tomdavid55 New Member

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    I just bought a surface pro and made a 5gb mp4 video file then bought a 32gb SanDisk USB flash drive, tried to copy the mp4 to it but it says the file is too big for the 32gb drive. I checked the properties of the drive thinking maybe I got a smaller drive but it is 32 gb. What am I doing wrong?
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    IS the Drive formatted FAT32, NTFS or exFAT? If it is FAT32 you can only copy files that are less than 4GB in size.
     
  3. tomdavid55

    tomdavid55 New Member

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    thank you. It was fat32. I now was able to reformat. It works.
     

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