Can't shutdown anymore

Discussion in 'Microsoft Surface Help' started by millinho, Jan 7, 2013.

  1. millinho

    millinho New Member

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    Anyone knows that bug? My surface doesn't shutdown or restart anymore
    if i click shutdown nothing happens, if it runs out of battery the shutdown process takes forever until i end it manually..
     
  2. ArnoldC

    ArnoldC New Member

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    I'd do a refresh if that happens to me...
     
  3. Sin

    Sin New Member

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    Have you tried firing the shutdown by holding the power button for 6-10 seconds? Then hit the power button again and you will see the Surface screen if it shutdown properly. When mine start to misbehaving, forcing a shutdown and then rebooting usually corrects everything. Worth a shot.
     
  4. drowe

    drowe New Member

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    I had the same thing happen to me. I did a refresh and it didn't fix it, I did a complete wipe and restore and it did. Then I went back in and started tweaking like I did before and the bug came back. It was a change that I did after reading it in one of the forums that trashed it again. I undid that change and it all started working again. I wish I could remember what it was that caused it, but look at some of the tweaks you have done.
     
  5. bosamar

    bosamar Well-Known Member

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    Big difference between RT OS and iOS is with RT you can really mess with the operating system which can really mess things up.
     
  6. millinho

    millinho New Member

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    Aw: Can't shutdown anymore

    ok, thanks for the answers. i tried the refresh and it worked, but now i have only one gb of memory left. before the refresh i had seven gb..
     
  7. bosamar

    bosamar Well-Known Member

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    Check Disk Usage...
     
  8. Mr.NK

    Mr.NK Super Moderator Staff Member

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    Click on your C-drive in File-Explorer -> Change the ribbon to drive-tools -> clean up and click on system data to add the old windows-backup and perform the clean-up.
     

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