My surface pro 3 hasn't been able to update for over a month now. Everytime I run windows update it just spins and spins those dots in a circle. I have run windows update troubleshooter and tried any solution suggested. Date and time is correct, 2 button restart, internet works fine.... This might be related to my other problem which is, even though I reserved my copy of windows 10, I am in London, I don't have a notification to say I can download Windows 10. What should I do?