Solved Can't update...no windows 10..help!

Discussion in 'Windows 10 Forum' started by violet182, Jul 29, 2015.

  1. violet182

    violet182 New Member

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    My surface pro 3 hasn't been able to update for over a month now. Everytime I run windows update it just spins and spins those dots in a circle.
    I have run windows update troubleshooter and tried any solution suggested.
    Date and time is correct, 2 button restart,
    internet works fine....
    This might be related to my other problem which is, even though I reserved my copy of windows 10, I am in London, I don't have a notification to say I can download Windows 10.

    What should I do?
     
  2. leeshor

    leeshor Well-Known Member

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    Moving to Windows 10
     
  3. kc912

    kc912 Member

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  4. violet182

    violet182 New Member

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    Thanks kc912, but it didn't work. It says downloading update but progress remains at 0%.

    So frustrated.
     
  5. leeshor

    leeshor Well-Known Member

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    Did you get that error using that link? If you did then you have a general downloading issue, possibly WiFi or other network issue. That link only wanted to download a stub that would download and create an ISO.

    The only other explanation would be if the servers were snowed.
     
  6. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Is this on a corporate network? They may have things blocked. Have you tried from a public location.
     
  7. violet182

    violet182 New Member

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    Thanks everyone for your help. The servers must have been snowed. Downloaded superfast this morning. I did have to use that like though. Now to join everyone in the Windows 10 adventure. :)
     
  8. leeshor

    leeshor Well-Known Member

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    Patience paid off. Marked solved.
     

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