Charging issues

Discussion in 'Microsoft Surface Pro 2' started by rege0039, Dec 12, 2013.

  1. rege0039

    rege0039 Member

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    Hi,

    I'm new here and think this might be an old problem but m Surface Pro 2 won't charge.

    Left it charging all night and it stayed at 13%. Turned it off and on an it now says 'plugged in, not charging'.

    Had a look around and it seems like a known problem. Any known fixes other than a 30 mile drive to replace or refund it ?

    Thanks for any/all help.
     
  2. Jasmine

    Jasmine Member

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    Nope, your best bet is an exchange, assuming that's what you want.

    I have the same issue. Sometimes it charges, sometimes it doesn't. Either way, I'm getting a terrible battery life -- averaging 3 hours or so.
     
  3. rege0039

    rege0039 Member

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    It does seem to be charging and giving my normal battery life (6-8 hours) but the percentage displayed on the desktop doesn't seem to change.

    It knows it's charging and then stops charging, presumably when it is full.
     
  4. Jasmine

    Jasmine Member

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    Yep, the same thing happens to me too. Mine won't update unless I restart.
     
  5. Dane

    Dane Member

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    Last edited: Dec 12, 2013

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