Common faults to look for

Discussion in 'Microsoft Surface Pro 3' started by lbtaylor1984, Sep 6, 2014.

  1. lbtaylor1984

    lbtaylor1984 Member

    Joined:
    Sep 2, 2014
    Messages:
    60
    Likes Received:
    7
    Trophy Points:
    8
    Right my SP3 is on the way back to MS over a 6 inch scratch on the screen from factory.

    Now i've been skimming the internet for how many people have had scratches, I then stumbled across an article on dead pixels, scratches, and of course this yellow banding, then i heard about chassis separation.

    I ask what to look for as when my new one arrives I'm going to check it over before I start installing my applications (I wasted a long time on that last time) I just want to know what people have seen as a common fault.
    I have OCD so anything is going to drive me nuts once I've found it so doing some QC before setting up seems a prudent action.

    So what has been noticed? if any one has pictures of these faults, I'd be most grateful if you could upload them.

    In hindsight my unit had a scratch which a tempered glass screen protector could have solved, bearing in mind the rest of it was bang on.

    any-ways please let me know, this will at least give me something to look through while i wait for my new unit.

    Thanks,

    Luke.
     
  2. lbtaylor1984

    lbtaylor1984 Member

    Joined:
    Sep 2, 2014
    Messages:
    60
    Likes Received:
    7
    Trophy Points:
    8
    Seriously not a single thing to look for ?

    I know about screen scratches, but everything else is a myth?
     
  3. leeshor

    leeshor Well-Known Member

    Joined:
    Jun 19, 2012
    Messages:
    5,071
    Likes Received:
    877
    Trophy Points:
    113
    Location:
    Norcross, GA
    My Device:
    SPro4
    If you don't look for anything you probably won't find it. Are you trying to find problems? ;)
     
  4. lbtaylor1984

    lbtaylor1984 Member

    Joined:
    Sep 2, 2014
    Messages:
    60
    Likes Received:
    7
    Trophy Points:
    8
    Well I tend to find them eventually, and I'd prefer to identify any issues before I start installing
     
  5. leeshor

    leeshor Well-Known Member

    Joined:
    Jun 19, 2012
    Messages:
    5,071
    Likes Received:
    877
    Trophy Points:
    113
    Location:
    Norcross, GA
    My Device:
    SPro4
    The problem is that the vast majority of users don't have any problems. When/of you find any then we may have something to discuss.
     
  6. kristalsoldier

    kristalsoldier Well-Known Member

    Joined:
    Feb 24, 2013
    Messages:
    2,314
    Likes Received:
    358
    Trophy Points:
    83
    My Device:
    SPro4
    You have 30 days or whatever is the return period that MS has in place to return your device if you find any faults. Just to share my situation - I bought my device on June 20 (release day in North America) and have been using it since across three continents for over 12 hours a day every day. I haven't found a problem yet...no wifi issues...no heating problems...no yellow bands...nothing...Have I been looking for problems? No.
     
    leeshor likes this.
  7. olimjj

    olimjj Active Member

    Joined:
    Mar 27, 2013
    Messages:
    550
    Likes Received:
    113
    Trophy Points:
    43
    Location:
    Where no man has gone before.
    My Device:
    SPro3
    Even on the finest works of craftsmanship, if you decide to look at it under increasing levels of magnification you will eventually find a flaw.
     
  8. lbtaylor1984

    lbtaylor1984 Member

    Joined:
    Sep 2, 2014
    Messages:
    60
    Likes Received:
    7
    Trophy Points:
    8
    It's not a case of looking, just i had mine set it up then discovered it was scratched. What I'm getting at is common issues so I can look over it and if any are apparent ms can have it back. I justdont wanna set it up then find them
     
  9. malberttoo

    malberttoo Super Moderator Staff Member

    Joined:
    Feb 26, 2013
    Messages:
    2,255
    Likes Received:
    428
    Trophy Points:
    83
    Location:
    Alaska
    My Device:
    SPro3
    This is my concern also.

    To the OP @lbtaylor1984, it just seems if you go into it looking for faults, then you will probably find something on every single unit you get your hands on.

    Just enjoy it! If you DO have problems, you have lots of friends here to talk you through them! :cool:
     
    leeshor and ctitanic like this.
  10. kristalsoldier

    kristalsoldier Well-Known Member

    Joined:
    Feb 24, 2013
    Messages:
    2,314
    Likes Received:
    358
    Trophy Points:
    83
    My Device:
    SPro4
    Fair enough. So let me ask you this - what can you reasonably expect to go wrong with a brand new SP3 straight out of the box? If you can identify the potential pain points, the perhaps we could tell you from our personal experience of owning our individual SP3s whether we had the same or similar or related issues/ problems.
     
  11. raqball

    raqball Active Member

    Joined:
    Aug 17, 2014
    Messages:
    427
    Likes Received:
    156
    Trophy Points:
    43
    Location:
    California
    My Device:
    SPro4
    My unit also has a scratch right out of the box.. Mine is on the top metal strip that the power button is on. Its about a half inch to the right of center. I'm not concerned about it even though it's pretty obvious..

    Aside from that there have been issues over hyped that are not really issues.

    1) Heat gate = Not really an issue. Some expect a device this powerful and thin to remain ice cold.
    2) Yellow strip gate = Many other manufacturer screens have similar issues. Some see it some don't
    3) Screen bend gate = It's not the screen that bends and it appears to be by design and not a flaw.

    You can't predict getting a flawless device. If you happen to get a defective one, you will more than likely know its a bad unit rather fast.
     
  12. lbtaylor1984

    lbtaylor1984 Member

    Joined:
    Sep 2, 2014
    Messages:
    60
    Likes Received:
    7
    Trophy Points:
    8
    My main things are screen issues I end up staring at them, and anything like the heat issue where i7 were getting really hot
     

Share This Page

Search tags for this page
claasaxos330faultstolookfor
,

microsoft surface faults

,
microsoft surface pro 4 common faults
,
surface pro 3 common fault
,
surface pro 3 faults