configuring settings to meet minimal requirements for apps

Discussion in 'Microsoft Surface Help' started by Sophirius, Dec 25, 2013.

  1. Sophirius

    Sophirius New Member

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    Ok, so I got my new Windows 8 surface tablet and I consider myself pretty tech savvy. However, I have no idea how to get apps! Every time I go to the store to get an app, I cannot download it because in place of the 'try it or buy it' button, there is a message saying I 'have not met the minimal requirement settings.' I have no idea what said settings are, or where to find them. I have a strong internet connection, and I have room on my tablet (it's brand new) so any help would be much appreciated! Thanks so much for taking the time to read this and hopefully I can get a hold of this newfangled tablet business.
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    Are you using a local account or a Microsoft Account (formally known as a Windows Live Account)? If you are using a local account you need to use a Microsoft Account to access the Store which can be done secondarily from the Settings Charm while in the Store App.
     
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  3. Sophirius

    Sophirius New Member

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    That was part of the problem. As it turns out, I also had not updated my tablet to 8.1 since it had been bought on black Friday. So I had to go through and update everything in the month that the device had been dormant. Thank you so so much for your help!
     

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do i have to have a microsoft account to get apps from the app store