Constant ticking/clicking noises

Discussion in 'Surface Pro 6' started by Felix, Nov 24, 2018.

  1. Felix

    Felix New Member

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    Hey guys and girls,

    I've recently purchased an SP 6 i5 model /fanless and I'm now having the second device that Shows the exact same Problem: The device constantly emits a faint clicking/ticking noise from inside the Chassis every 6 seconds or so - even when it's in Energy saving mode with the type cover on top. I've already tried all sort of Things like deinstalling the Audio Drivers and reinstalling them, reinstalling new Audio Drivers, changing several Audio Settings (e.g. disabling 'enrichment'; see everything here: https://support.microsoft.com/cs-cz...ubleshoot-surface-sound-and-audio-accessories) and making several photos as I've read on the Internet that the camera lens might be stuck which is causing this Problem. However, None of it helped and I really don't want to have a functioning device. Do you have any clues what this might be and how I could fix this?

    Cheers
    Felix
     
  2. Felix

    Felix New Member

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    Update: Disabling Realtek High Definition Audio in the device Manager causes the Problem to disappear. However, I also no longer have any wanted Sound.
     
  3. sharpuser

    sharpuser Super Moderator Staff Member

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    Hi, @Felix

    A guess:
    Try re-enabling your Realtek Audio, but turning off your microphone. Maybe this will reveal that it is the microphone causing the problem.
     
  4. Felix

    Felix New Member

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    It's a brilliant guess, but apparently it's not the microphone: Disabling it in either the Sound menu or the device manger doesn't change anythimg.
     
  5. sharpuser

    sharpuser Super Moderator Staff Member

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    Does the problem occur on battery as well as charger?

    Do you feel vibration of the click on the Surface case (surface) ?
     
  6. Felix

    Felix New Member

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    It appears on both ocassions, but there is only some Kind of magnetic charge/increased resistance during charging (but no Vibration though).
     
  7. Felix

    Felix New Member

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    Any other ideas? The Problem still persists :-(
     
  8. sharpuser

    sharpuser Super Moderator Staff Member

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    Could you carefully check if the clicking is coming from the screen, or exactly from where.
     
  9. sharpuser

    sharpuser Super Moderator Staff Member

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    I am wondering if the noise is from the fan - or does it have a fan?
     
  10. Turbo4AWD

    Turbo4AWD Member

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    Core i5 Surface Pro 6 doesn't have a fan.....
     
  11. Turbo4AWD

    Turbo4AWD Member

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    Core i5 Surface Pro 6 doesn't have a fan.....
     
  12. sharpuser

    sharpuser Super Moderator Staff Member

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    Do you notice your SP6 clicks when cool (just starting up) as often as when warm?

    Wondering if you are hearing some kind of expansion due to heat.
     

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