Solved Cracked Screen - Help please

Discussion in 'Microsoft Surface Pro 3' started by stsalkit, Apr 25, 2016.

  1. stsalkit

    stsalkit Member

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    My Device:
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    I dropped and cracked the screen of my SP3. I want to send it over to Microsoft for repair. However my problem is that my SP3 does not respond to any screen or keyboard(!) input and as it contains some sensitive customer documents I have an issue! Any ideas please? (apart from getting a new one?)
    Thanks
     
  2. stsalkit

    stsalkit Member

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    My issue above has been resolved - I used a USB keyboard / mouse combo and gained control of my SP3! This is, just in case someone else is in this unfortunate situation!
     
  3. ramiss

    ramiss Member

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    Glad you got it solved, but I would highly suggest a cloud backup service such as CrashPlan.

    Sent from my SM-N920V using Tapatalk
     

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