dGPU error

Discussion in 'Microsoft Surface Book' started by nk4g87, Jan 4, 2016.

  1. nk4g87

    nk4g87 New Member

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    My Device:
    Surface Book
    Hello,
    I have a SB i5 with the dGPU. everything seemed to be working well until I checked the device manager and noticed that the nVidia GPU was error disabled (code 43). I have worked on it for several hours uninstalled, reinstalling drivers, installing updated modded drivers, uninstalled and reinstalling through windows update ETC. every time I get the same result.

    I am at the point of trying contacting Microsoft for a replacement, but I thought I would ask here if anyone has had a similar issue and if it was solved.
     
  2. CMD

    CMD Member

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    have you tried simply resetting the SB by holding down volume and power buttons?
     
  3. Seneleron

    Seneleron Active Member

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    Have you tried just uninstalling the driver and then restarting?

    Code 43: Windows has stopped this device because it has reported problems

    From this, it looks like it's either the Driver or the GPU. I'd give it one shot to uninstall and let it fix, then I'd exchange. Restoring is a possibility, but if Windows can't detect and reinstall the driver on it's own, I'd cut my time losses and get another unit.
     
  4. Orlbuckeye

    Orlbuckeye Member

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    Location:
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    My Device:
    Surface Book
    I had an issue with the pen not connecting although it said connected under the Bluetooth setting. I kept removing and add the device under bluetooth until it finnally came back and said there was a driver error. I went into the device manager and said disable device and then search for new hardware. It came up and said installing new hardware. I rebooted and haven't had any problem since (about a month) with the pen.
     

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