Display Driver Crashing

Discussion in 'Microsoft Surface 2' started by Rallicat, Oct 27, 2013.

  1. Rallicat

    Rallicat New Member

    Joined:
    Nov 13, 2012
    Messages:
    91
    Likes Received:
    14
    Trophy Points:
    0
    Hi

    Just took a look at the reliability history on my Surface 2 and found the display driver is crashing very frequently!

    I have not really seen any visible symptoms of this other than games occasionally crash, but given the timestamp of some of the driver crashes it also looks like it's happening at times when the device should be asleep!

    Anyone else see this in their reliability history on Surface 2?

    For reference I previously had a Surface RT and did choose the option to import my settings from that when I set up my new Surface.

    --
    Mark
    Surface 2 64GB
     
  2. ctitanic

    ctitanic Well-Known Member

    Joined:
    Nov 3, 2012
    Messages:
    2,194
    Likes Received:
    577
    Trophy Points:
    113
    Location:
    Hollywood, FL
    My Device:
    SPro3
    No display driver crashes here.
     
  3. CpCrunch

    CpCrunch New Member

    Joined:
    Oct 27, 2013
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    0
    My display driver is also crashing very frequently. I'm not sure what to make of it. I'm new to this forum and was wondering if you can tell me how to set it up so that I receive an email when someone replies to me on here?
     
  4. beman39

    beman39 New Member

    Joined:
    Jul 31, 2013
    Messages:
    433
    Likes Received:
    77
    Trophy Points:
    0
    subscribe to this thread and you should get email notifications, or in your control panel there should be a setting to subscribe to posts automatically when posting in thread or something like that...
     
  5. ctitanic

    ctitanic Well-Known Member

    Joined:
    Nov 3, 2012
    Messages:
    2,194
    Likes Received:
    577
    Trophy Points:
    113
    Location:
    Hollywood, FL
    My Device:
    SPro3
    Could you guys post the exact error here?
     
  6. CpCrunch

    CpCrunch New Member

    Joined:
    Oct 27, 2013
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    0
    My display driver just crashed again. This time it was hooked up to an external monitor and the display driver stopped responding when I tried to bring it out of sleep. Then it recovered. Below is the information provided in the reliability history. Any thoughts?


    Description
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 117
    Parameter 1: 85dff008
    Parameter 2: 8e88c07d
    Parameter 3: 0
    Parameter 4: 0
    OS version: 6_3_9600
    Service Pack: 0_0
    Product: 256_1
    OS Version: 6.3.9600.2.0.0.256.97
    Locale ID: 1033
     
  7. ctitanic

    ctitanic Well-Known Member

    Joined:
    Nov 3, 2012
    Messages:
    2,194
    Likes Received:
    577
    Trophy Points:
    113
    Location:
    Hollywood, FL
    My Device:
    SPro3
    So far what I have found in common in all these errors is that they happen when the device is in Standby mode waking up due to an event, like a notification, alarm, or like in your case.
     
  8. CpCrunch

    CpCrunch New Member

    Joined:
    Oct 27, 2013
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    0
    Do you think it's just buggy software because it's new or do you think it's a hardware defect?
     
    Last edited: Nov 5, 2013
  9. ctitanic

    ctitanic Well-Known Member

    Joined:
    Nov 3, 2012
    Messages:
    2,194
    Likes Received:
    577
    Trophy Points:
    113
    Location:
    Hollywood, FL
    My Device:
    SPro3
    That's the million dollars question. In either case they will fix it and you have a warranty period during which they have to replace the unit. So let's hope that's a Software issue.
     
  10. ctitanic

    ctitanic Well-Known Member

    Joined:
    Nov 3, 2012
    Messages:
    2,194
    Likes Received:
    577
    Trophy Points:
    113
    Location:
    Hollywood, FL
    My Device:
    SPro3
    Well, the right thing to say is that I didn't noticed them but I found a bunch of them in event viewer!

    I'm testing a registry change that claims to fix these errors.

    Screenshot (14).png

    It's the TdrDelay key shown in the above screenshot.

    If anyone want to test it and I can say that at least it doesn't break anything. I have it for around 2 hours, I have restarted the S2 and nothing wrong has happened.
     
  11. macmee

    macmee Active Member

    Joined:
    Oct 15, 2013
    Messages:
    671
    Likes Received:
    67
    Trophy Points:
    28
    can confirm I get these from time to time too, SP 2 PRO 8GB 256gb ssd model.
     
  12. CpCrunch

    CpCrunch New Member

    Joined:
    Oct 27, 2013
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    0
    I'd be willing to give it a try. I'm not sure I understand the instructions though. What do I do with TdrDelay?
     

Share This Page

Search tags for this page
surface 2 display driver
,
surface 2 display driver crash
,
surface 2 nvidia display driver crash
,

surface 3 display driver crashes

,
surface pro 2 display driver
,

surface pro 3 display driver crash

,
surface pro 3 video driver crash
,
surface pro 4 display driver
,

surface pro 4 display driver crash

,

surface pro 4 display driver crashing