Hello, To make this story short. I orderd a Surface pro 2 this week and got it today, i got the "old" CPU. I know that the difference is not that big but if I as s student pay that much I wanted the latest, it will also be easier to sell later on. The customer support says that he can return mine SP2 and send me a new one but there is no garantuee that it will have the new CPU. I maybe thought that I would go to a local store, buy a SP2 with a new CPU, get the recipe and a day later return the one with old CPU. So the question I have is, if I need to contact Microsoft support due to a problem, can they see my "service tag" or serial nr because I have orderd directly from them, I do not want them to decline me support. Thanks for your help!