I carry my SP2 in a sleeve when I'm mobile. The other day, I dropped the sleeve with the Surface in it. :cry: I broke the fall with my foot, so in reality it only really fell about a foot before it hit the ground. The outcome is the left side of my screen is messed up. The glass isn't cracked, but I'm guessing the LCD display itself got damaged. Yea. Yea. It's my fault, but I'm disappointed the hardware couldn't tolerate the fall. At any rate. I'm going down to the MS Store in which I'm pretty sure they'll want to swap out the entire unit and I'm DOUBTING they'll let me take the device(s) apart to swap the HDD. What's the BEST method for getting a system state backup? I spent a lot of time installing apps and personalizing my SP2. Thanks everyone.