I give up. I'm no longer using the default e-mail app. This thing is so terrible I hope the people responsible are standing on a street corner with tin cups! Along with confusing and confounding settings, constant failures to synchronize with my ISP, and wonky user controls (anyone remember drag and drop?!?). Now I find there is no way to "empty" the junk mail folder. You have to manually delete each - individual - e-mail - message - one - at - a - time. GIVE ME A BREAK! Seriously!?!?! E-mail is an important part of today's communications. It ranks as high or maybe even higher in importance as a telephone call. To foist this stinking pile of @#*#! on the Microsoft faithful is abominable. The e-mail app for Windows Phone is nearly a work of art. For Windows 8 ... ?!? AAAaaag! There are rumors of a version of Outlook for Windows RT. I'd be happy with that or the freely downloadable Windows Mail program ported to Windows RT.