Solved Empty windows persist on screen

Discussion in 'Windows 10 on Surface Pro' started by JamesM, Mar 14, 2019.

  1. JamesM

    JamesM New Member

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    For the last few weeks I have experienced empty windows from various Office 365 programs (OneNote, Outlook) leaving empty windows which persist across other programs. Screen shot attached. The windows stay in the same location on the screen and block out any text / graphics on the underlying program. They disappear after closing the program which generated the window. Has anyone experienced this program and/or have suggestions to remedy.
     

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  2. sharpuser

    sharpuser Super Moderator Staff Member

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    Looks like you should delete the Office 365 application, and re-install.

    Not to worry, you should not lose any files (documents) or Outlook data.
     
  3. Steve Scott

    Steve Scott New Member

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    I have been having the same problem. Very frustrating.
     
  4. JamesM

    JamesM New Member

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    Steve have you had any luck solving this? I thought a recent Win 10 update had made this behaviour stop, but its back again now for me.
     
  5. Steve Scott

    Steve Scott New Member

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    Interestingly, my unwanted windows are no longer empty but rather now contain have bits and pieces of data from elsewhere which only disappear by closing down the program and restarting.
     
  6. JamesM

    JamesM New Member

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    Was hoping the May 2019 Win 10 update might have resolved this but no - still getting these unwanted windows.
     
  7. JamesM

    JamesM New Member

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    Since the Windows 10 version 1903 update and a bunch of Intel updates all installed on the same day the problem has disappeared.
     
  8. sharpuser

    sharpuser Super Moderator Staff Member

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    Good news, @JamesM. Thanks for letting us know.
     

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