Solved endless connected Standby

[Haldi]

Hi,

Normally after 4 hours of CS the Surface 3 switches to light hibernation right?

Mine doesn't:

currently /sleepstudy only gives an error -.- therefore this screenshot is the onl thing i have.


I knew that it was working as expected a few weeks ago.
i cannot remember any settings i could have changed to deactivate this!



this is the 2nd time such a thing has happened.




Anyone has an idea how this comes?
Or how it's easy solved?

Reseting / clean install is currently not a thing i'm looking forward to.


greetings
Haldi



SOLUTION:
as mentioned by Goldfinch711

Maybe you could try the steps mentioned in this kb article: http://support.microsoft.com/kb/2998588/en-us

Open CMD as Admin and enter the following:

powercfg /setdcvalueindex SCHEME_CURRENT e73a048d-bf27-4f12-9731-8b2076e8891f 7398e821-3937-4469-b07b-33eb785aaca1 14400

powercfg /setacvalueindex SCHEME_CURRENT e73a048d-bf27-4f12-9731-8b2076e8891f 7398e821-3937-4469-b07b-33eb785aaca1 14400

powercfg /setdcvalueindex SCHEME_CURRENT e73a048d-bf27-4f12-9731-8b2076e8891f 1e133d45-a325-48da-8769-14ae6dc1170b 100

powercfg /setacvalueindex SCHEME_CURRENT e73a048d-bf27-4f12-9731-8b2076e8891f 1e133d45-a325-48da-8769-14ae6dc1170b 100

powercfg /setdcvalueindex SCHEME_CURRENT e73a048d-bf27-4f12-9731-8b2076e8891f c10ce532-2eb1-4b3c-b3fe-374623cdcf07 001

powercfg /setacvalueindex SCHEME_CURRENT e73a048d-bf27-4f12-9731-8b2076e8891f c10ce532-2eb1-4b3c-b3fe-374623cdcf07 001

powercfg /setactive SCHEME_CURRENT

This worked for me

 

[jnjroach]

Those few machines I've seen exhibit this behavior it took a reset to fix....

 

[awekcun609]

Did happen to me and mine caused by the desktop citrix receiver apps. Uninstall it and my sp3 back to normal behavior.

 

[jnjroach]

Did happen to me and mine caused by the desktop citrix receiver apps. Uninstall it and my sp3 back to normal behavior.

Did the Citrix prevent it from staying Connected Standby? OP's device isn't entering hibernation.

 

[Haldi]

Did happen to me and mine caused by the desktop citrix receiver apps. Uninstall it and my sp3 back to normal behavior.

I'm not aware of any citrix receiver app / programm installed on my computer.

 

[goldfinch711]

Do you have Kaspersky software installed on your machine? Connected standby didn't enter hibernation after four hours since I have installed Kaspersky Antivirus software. Since I have uninstalled it evertything went back to normal.

 

[nipponham]

I’m using Kaspersky and hibernation works as intended... or at least it does again after fixing media streaming settings I mentioned in this thread.

There’s something strange happening because there have been a few recent posts claiming SP3 suddenly not going to sleep/hibernate where there never used to be a problem. I suggest running a power efficiency report and see what kind of errors come up. Very useful as diagnostics tool.

 

[Haldi]

so here we go! closed any connect VPN, closed tight VNC server and dropbox (all programms i've had installed for over 3 months!)
Stayed in Connected Standby for 7hours and more!

made a Energy Report:
http://bit.ly/1A2VvD6

just to compare here an old one from 29.11.2014 which still worked completly fine!
http://bit.ly/1BLYman


i do not find any difference.



btw: Here the full Battery Report:
http://bit.ly/1AFLu2o

 

[goldfinch711]

Have you recently updated your Cisco AnyConnect software? This software is marked red in your reports. And of course I am missing the mWh in your battery report.
Edit: The first report says that your computer is configured to avoid entering standby mode. Maybe this is the point where we can start troubleshooting, but maybe your Surface's power supply is just plugged in? If the power supply is plugged in the Connected Standby is desgined to run forever.

 

[awekcun609]

Did the Citrix prevent it from staying Connected Standby? OP's device isn't entering hibernation.

The citrix prevent my sp3 to enter hibernate after 4 hrs connected standby and USB xhci running at 100% all time causing battery drain and my sp3 maintained warm during sleep. At one time i did measured 16% battery drop during 6 hrs sleep.

 

[jnjroach]

The citrix prevent my sp3 to enter hibernate after 4 hrs connected standby and USB xhci running at 100% all time causing battery drain and my sp3 maintained warm during sleep. At one time i did measured 16% battery drop during 6 hrs sleep.

So technically the Citrix Receiver was preventing the SP3 from entering into Connected Standby thus preventing hibernation as it was never actually in Connected Standby.

 

[awekcun609]

So technically the Citrix Receiver was preventing the SP3 from entering into Connected Standby thus preventing hibernation as it was never actually in Connected Standby.