Error Code 0x80070057? Cant get my apps?

Discussion in 'Microsoft Surface RT' started by huntxtrm, Aug 20, 2015.

  1. huntxtrm

    huntxtrm New Member

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    My surface rt keeps kicking my the error code "0x80070057" everytime I try to install an app? or reinstall an app? What is going on? I cant seem to figure out why. Searched the web, only found a bunch of really old posts about it. Not really relavent to an rt? Any fixes or suggestions would be appreciated. Right now my rt is basically a paper weight! Cant use it. Thanks in advance.
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Give this a try... it says it applies to RT but I'm not sure if the troubleshooter works on RT or not.
    Troubleshoot problems with an app - Windows Help

    Definitely try syncing licenses...

    Also make sure the system time is accurate and all updates are applied.
     
  3. huntxtrm

    huntxtrm New Member

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    No good. Still not working. There are a few apps that will work, but the majority throw the error code.
     
  4. huntxtrm

    huntxtrm New Member

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    Trouble shooter says "Windows Store configuration may be damaged" But does not tell how to fix it.
     
  5. GreyFox7

    GreyFox7 Super Moderator Staff Member

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  6. huntxtrm

    huntxtrm New Member

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    No dice either. doesn't say it cleared the cache? but I did exactly like it said.
     
  7. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Hmm, well maybe a Refresh is in order.
     
  8. huntxtrm

    huntxtrm New Member

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    Refresh? How do you do that? I already restored it to out of the box once, did not good.
     
  9. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Well if Reset didn't fix it then I wouldn't expect Refresh to help either.
     
  10. huntxtrm

    huntxtrm New Member

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    Everything else on it seems to work fine. Just will not download apps, or reinstall apps?
     
  11. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    I'm' guessing it might be a problem with your account ... did you chat with MS support?

    Try adding another account, make it an admin... see it that does anything. It has to be a Microsoft account to use the Store.
     
  12. huntxtrm

    huntxtrm New Member

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    I honestly didn't know you could chat with MS support? I will give that a try. thanks
     

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