Error when restarting my Pro3 to docking

Discussion in 'Microsoft Surface Pro 3' started by mseck99, Oct 20, 2014.

  1. mseck99

    mseck99 Member

    Joined:
    Jul 29, 2014
    Messages:
    42
    Likes Received:
    7
    Trophy Points:
    8
    All.

    Every time I turn on my pro3 via the docking Station, I get the following error:
    All My Updates are up to date.


    File: \EFI\Microsoft\Boot\BCD ... See Screen Shot.
     

    Attached Files:

  2. sharpuser

    sharpuser Super Moderator Staff Member

    Joined:
    Aug 20, 2013
    Messages:
    2,847
    Likes Received:
    1,029
    Trophy Points:
    113
    Location:
    Pacific Northwest & China
    My Device:
    Surface Book
    Try this... If you've been docking your SP3 with the Surface Type Keyboard:
    1. SP3 up and running
    2. Remove the keyboard
    3. Dock
    4. Search charm, search for "Devices and Printers"
    5. Click "Add a device" to make sure all devices are detected
    6. Check for Windows Updates
    7. Try a shut down and restart while docked.
     
  3. mseck99

    mseck99 Member

    Joined:
    Jul 29, 2014
    Messages:
    42
    Likes Received:
    7
    Trophy Points:
    8
    I've tried that already and I didn't help. The only way is to boot up then dock. Driving me nuts.
     
  4. sharpuser

    sharpuser Super Moderator Staff Member

    Joined:
    Aug 20, 2013
    Messages:
    2,847
    Likes Received:
    1,029
    Trophy Points:
    113
    Location:
    Pacific Northwest & China
    My Device:
    Surface Book
    mseck99,

    I wonder if your device is trying to boot to a device not installed. Check your boot order:

    From power off
    1. Hold down Volume Up button
    2. Press and release power button - keep holding Volume Up
    3. When "Surface" logo appears on the screen, release the Volume Up button
    4. Check/change the boot order setting

    boot_order.JPG
     
    Last edited: Oct 21, 2014
  5. mseck99

    mseck99 Member

    Joined:
    Jul 29, 2014
    Messages:
    42
    Likes Received:
    7
    Trophy Points:
    8
    I have the same boot sequence
     
  6. Antitoon

    Antitoon Member

    Joined:
    Aug 14, 2014
    Messages:
    39
    Likes Received:
    1
    Trophy Points:
    8
    Try replacing it with "SSD only". Your computer might be trying to boot from a USB device.
     

Share This Page

Search tags for this page

surface docking station issues when restarting surface

,

surface pro3 fails to restart in docking station

,

surface pro3 restart

,

windows 10 on surface pro3 crash when removing from surface docking station