Hello everyone, I'd like to quickly explain the issue. I have a SP2 and I am currently in Japan. To write faster I decided to buy a Japanese keyboard from the Microsoft store online. It arrived and it worked. Well, kind of. What happens is that it recognizes it as an English keyboard. So what I did is I went into the control panel and installed Japanese, but it says Microsoft IME. While on my normal keyboard it says "English --> US Keyboard)" and I write in Spanish, too, on the same keyboard and it says '"Spanish --> US Keyboard" On the Japanese one, it simply says "Japanese --> Microsoft IME" which is funny because this is a Japanese keyboard made by Microsoft! This keyboard has 109 buttons and the extra keys help with changing between their 3 methods of writing. That's the reason why I bought the keyboard! And they don't work. The extra keys don't work at all while in Japanese Microsoft IME. I've tried: * Refreshing (vol up + power) * Windows update * uninstalling the device from device manager * chatting with Surface in both Japanese and English, of course, they couldn't figure it out. I have to talk with them again later. Any ideas? I'd greatly appreciate it! I would like to have the computer recognize it as a KEYBOARD and not just Microsoft IME. Is it possible? Or how can I get these keys to work before going back to the US!?!? If it doesn't work, I'd return it of course. They're fairly expensive. Thanks for your time! Kind regards, Kent.