So we have about 10 Surface Pro 4's in our organisation, of these at least 50% have had an issue where they boot up and will not connect to Ethernet or Wi-Fi, or will connect to Wi-Fi but say no internet access. The issue is not caused by a failed update and event viewer does not point to a driver issue. The only thing we have found to fix this is to run the following from Command Prompt: netsh winsock reset catalog The problem with the script is that staff do not have admin rights to run the fix so if they are not in an office, it basically turns their Surface into a brick. Has anyone else experienced this problem? If so, have you found what is causing it and a permanent fix? I haven't found anyone else that has experienced this yet.