Factory Reset?

Discussion in 'Microsoft Surface Help' started by BrianH, Aug 22, 2013.

  1. BrianH

    BrianH New Member

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    Sorry this may seem a dumb Q to all you experts but I am experiencing a prob on setting up my new RT.

    The Surface is in England and my daughter is setting it for me as I live in France (I will pick it up in a couple of weeks)

    We went thro start up sequence but I need to set up new Microsoft account using my French email address but saying I wanted it set for English residency.

    I was sent an email to confirm that this I owned the email address and stupidly pressed the wrong button ( yes to cancel) and can't seem undo that mistake.

    I am only a short way the process I thought the easiest way was to do factory Reset. Will this let me start again and if so how do I do it?

    Being SO dumb I may be back again with more Q's

    Thanks,
    Brian
     
  2. machistmo

    machistmo Active Member

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    The easiest way would be to hold down the shift key while selecting Restart form the power options. That will pop up a Factory Reset options for the device.
     
  3. BrianH

    BrianH New Member

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    Thanks for help. That bit is now sorted and get my hands on it next week.

    Sorry for delay in thanking but I've been ill
     
  4. machistmo

    machistmo Active Member

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    Everything turn out ok?
     

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