Fans running at full while locked and idle

Discussion in 'Microsoft Surface Book' started by protip, Nov 3, 2015.

  1. protip

    protip Member

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    I have frequently returned to my locked, idle Surface Book after being away for an hour or more to find it is running its fans at full speed. The screen is off and it should be doing nothing.

    When in this state, it is slow to respond to any form of wake-up signal. Ultimately, once unlocked, the fans will turn off, suggesting the process that had been using the CPU has ended. I've not yet been mindful enough to have Process Explorer tracking what's going on, but I'm curious if others have seen this behavior and already have some troubleshooting to share.

    Thanks!
     
  2. leeshor

    leeshor Well-Known Member

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    That statement is incorrect. It's in connected standby, which is exactly what it means. The screen may be off but active apps may be doing something and struggling to do it. Try closing all your apps to see if it still does it.
     
  3. protip

    protip Member

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    Okay, well, yes. That's the problem. I as the owner of the PC don't expect it to be doing anything, but clearly something is working very hard when I feel the computer should be idle.

    I've got Process Explorer open to see if I can get a capture of the process that's using a bunch of CPU resource for the next time it happens.
     
  4. leeshor

    leeshor Well-Known Member

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    At an admin command prompt run powercfg /batteryreport and see what it says.
     
  5. protip

    protip Member

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    I was able to trace the offending process: LockAppHost.exe. Here is what it was doing to the CPU while my Surface was locked with the screen off:

    lockapphost.PNG

    You can see how it immediately surrendered the CPU when I unlocked the PC at the right side of the timeline.
     
  6. sqenixs

    sqenixs New Member

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    I've noticed that the fans kick up when I'm charging.
     

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