firmware driver error

Discussion in 'Microsoft Surface Book' started by rijani, Feb 7, 2018.

  1. rijani

    rijani New Member

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    My Device:
    Surface Book
    My Surface Book shows error on all its firmware driver, tried to uninstall and reinstall firmware, but still shows these error. Can anyone help me to resolve this error problem:

    This device cannot start. (Code 10)

    {Operation Failed}
    The requested operation was unsuccessful.


    Firmware Error.jpg
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    My Device:
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    Do you have pending updates? What happens when you try to update the driver? The other option is download the driver pack and install the .msi file and see if it updates the driver. I'm not sure which Surface Book you have but a quick search will direct you to the Microsoft Download page.

    If that doesn't work doing a Factory Reset might fix it...

    Worst case - it is a hardware failure (I hope not).
     

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