Forbes just quoted you guys on SB Problems - lol

Discussion in 'Microsoft Surface Book' started by BearFlag, Oct 27, 2015.

  1. BearFlag

    BearFlag Member

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    Last edited: Oct 27, 2015
  2. mtalinm

    mtalinm Active Member

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    investigative reporting at its finest!
     
  3. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    and they get paid for this. No wonder they can be replaced by robots.

    You can quote me on that ... it's OK :)
     
    Last edited: Oct 27, 2015
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  4. hughlle

    hughlle Super Moderator Staff Member

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    Was the original surface this dodgy at launch? So far I've read little but reasons to stay far away. To me this seems like the sp1, a concept device that they are unable to refine right now so just figured "that'll do for rev 1"
     
  5. ericspt

    ericspt Member

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    I must goto the Microsoft store now and exploit my 15 seconds of fame to get them to fix my laptop :)

    Today I have opposite problem to yesterday. With the last update my dock issues went away but I still get the color temp changes on the laptop itself.
     
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  6. EMINENT

    EMINENT Active Member

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    It's good that we have a store nearby. I'm not really concerned with the hue changes as it could resolve with an update. Like now I'm not seeing any of it.
     
  7. sharpuser

    sharpuser Super Moderator Staff Member

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    Well, Forbes was way off on my stock portfolio, too.
     
  8. EMINENT

    EMINENT Active Member

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    Hold on to your horses!

    Looks like there may be a temp fix as word got out and MS is hopefully aware and working on it. I wouldn't be so quick to do an exchange until we know what's going on.

    Save yourself some time and wait it out.

    From Winbeta:

     
  9. ericspt

    ericspt Member

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    I disabled Hyper-V, which I do want but not need today.

    Maybe its in my head but much snappier, especially on boot and login.
     
  10. BearFlag

    BearFlag Member

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    Do you guys think that most of the issues people are having are:

    1) software related, which can be fixed with future updates
    2) due to a bunch of products being shipped with hardware defects, impacting certain unlucky customers who happen to get the "lemons"
    3) genuine hardware issues that come with the first generation of the product (ie cannot be solved with firmware updates) impacting everyone at some point
     
  11. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    All of what I have seen are software issues.
    The one issue with screen removal may be a mechanical issue or could be ... something else ... remains to be seen.
    I'm sure a few actual hardware problems have occurred it's inevitable, known as infant mortality.
     
  12. malberttoo

    malberttoo Super Moderator Staff Member

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    Definitely some problems, but not too bad. SP3 was the worst, with combined issues with Connected Standby and the horrible Marvel WiFi/BT adapter.

    I think I'd always expect some issues of a new device at launch, but we also have to keep in mind that this site is partly a hospital, where folks come for help. And just like in the hospital, just because you see see four broken arms in the same night, doesn't mean everyone in town is experiencing a broken arm, in fact most aren't.
     
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